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Self-exclusion

Gambling Commission - Licence Conditions and Code of Practice

If you feel you have a problem with gambling and would like to request that Shelter excludes you from all of its gambling related activities, including receiving gambling related marketing materials, you can simply complete and submit the form below.

I acknowledge that I will not be allowed to rescind my self-exclusion during this period.

Following our successful completion of your self-exclusion request:

  • Your chosen self-exclusion period will remain in force with Shelter, for a minimum of 7 years
  • Shelter will not send you any gambling related marketing materials, unless and until you specifically request us to do so.

Please ring the Shelter Lottery helpline on 01524 753245 , if you wish to extend your chosen self-exclusion period (minimum 6 months extension).

Personal details

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  I acknowledge my responsibility in ensuring adherence to this agreement. I acknowledge that the Promoter, its employees or agents have no liability or claims arising from my voluntary use of the gambling facilities provided.
  • £1 per entry. Drawn each and every Friday. Must be 18 or over to play. Underage gambling is an offence. Shelter is licensed and regulated in Great Britain by the Gambling Commission under account number 4931. Website: www.gamblingcommission.gov.uk. Promoter: Shelter, 88 Old Street, London, EC1V 9HU. Responsible Person: Andrew Harris. All proceeds to Shelter. Shelter is a charity registered in England and Wales (263710). Full Terms and Conditions can be obtained from the Lottery Office at the charity address above or by clicking here.

    If you feel you have a problem with gambling, visit www.begambleaware.org or call the National Gambling Helpline on 0808 8020 133.

  • Fundraising Regulator Gamble Aware

In 2021, £854,543 was raised from ticket sales in our weekly lotteries. 3.41% of this amount was spent on prizes, 3.01% was re-invested into growing our lottery programme so it can raise even more in the future and 93.52% was used to fund the vital work of Shelter. This equates to a fantastic £799,159.66. The funds raised could fund our helpline in England for over 5 months, giving people struggling with urgent housing issues advice and support over the phone. *Based on the Lottery Submissions made by Shelter to the Gambling Commission, during the 2021 calendar year.

In 2021, the likelihood of winning a prize was, on average, 1 in 1,466 in our regular Shelter Weekly Lotteries.

This web page is hosted by StarVale Management & Technologies Limited which is licensed and regulated in Great Britain by the Gambling Commission under account number 3273.

In 2021, £854,543 was raised from ticket sales in our weekly lotteries. 3.41% of this amount was spent on prizes, 3.01% was re-invested into growing our lottery programme so it can raise even more in the future and 93.52% was used to fund the vital work of Shelter. This equates to a fantastic £799,159.66. The funds raised could fund our helpline in England for over 5 months, giving people struggling with urgent housing issues advice and support over the phone. *Based on the Lottery Submissions made by Shelter to the Gambling Commission, during the 2021 calendar year.

In 2021, the likelihood of winning a prize was, on average, 1 in 1,466 in our regular Shelter Weekly Lotteries.

This web page is hosted by StarVale Management & Technologies Limited which is licensed and regulated in Great Britain by the Gambling Commission under account number 3273.